Refund policy

Exchange Policy

• Exchanges Only

We currently offer exchanges only and do not provide refunds. Exchanges are accepted only for items that arrive damaged or defective.

To request an exchange for the same item, please contact us at: manjjadicollections@gmail.com

Exchange Eligibility

To qualify for an exchange:

• Items must be returned within 7 days of delivery
• Products must be in their original condition
• Sarees must be returned with folds and packaging unaltered

Hygiene Policy

For hygiene reasons, saree blouses are not eligible for exchange.

Sizing Advice

For ready-to-wear garments, we recommend checking the size chart carefully before purchasing to minimise the need for exchanges.

Return Shipping Costs

Customers are responsible for all return shipping costs. Please note that shipping charges are non-refundable.

Delivery of Exchanged Items

Exchange delivery times may vary depending on your location.

Trackable Shipping Recommendation

For returns valued over AUD $50, we strongly recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee receipt of returned items.